DataPacket changelog
DataPacket changelog

New payment method





DataPacket balance allows you to top up your account as you go. This way, you can have a single subscription and use your account balance to cover the corresponding monthly bill.

To top up your account, navigate to Your account → Billing, click the Top up button, and follow the instructions. You can check your current account balance in the Billing section, too.

Just like your credit card, DataPacket balance can be used for automatic subscription renewals.


Filter your traffic by region





The Traffic section of the client panel now features the option to filter your traffic by region, in just a few clicks.

This new filtering capability can be combined with other criteria, such as time frame or display options, giving you a more in-depth look into your bandwidth usage.


SSH key management





The client panel now allows you to manage SSH key-based authentication for new server installations. This includes adding and removing keys as well as disabling SSH root password login and allowing key authentication only.

Adding and removing keys

To add or remove keys, or to select the default key, navigate to the Security pane and follow the instructions.

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Installing your keys

When performing a server installation via the client panel, you can choose to install any of your uploaded keys.

Server installations requested via our Sales or Support teams always use the default key. If you wish to install different key(s), please specify in your request.

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Option to change your server IPMI password





You can now change your server IPMI password using the Client Panel. Head to the server detail page. The option is located on the General tab in the Manage server section.

Real-time attack visualization





Besides displaying a concise overview of attack parameters, the Shield dashboard now allows you to graphically visualize each event. To display the progress of a given attack on a timeline, expand the attack box and click the chart icon to the right.

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Introducing DataPacket Shield





Shield, our cybersecurity stack, allows you to monitor and evaluate DDoS attacks targeting your servers, as well as toggle between various protection tiers:

  • Basic Shield is always-on for each customer. This solution is efficient against NTP, DNS, Memcached, and other basic amplification attacks.
  • Advanced Shield, powered by dedicated anti-DDoS hardware, adds TCP syn interception and employs custom mitigation techniques.
  • Advanced Shield with support, suitable for businesses particularly susceptible to cyberattacks, adds support from our security engineers and custom DDoS setup for your servers.

To see the attack log, navigate to Shield. To manage Shield, navigate to Shield settings.

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Automatic OS re-installations (BETA)





The Client Panel now features automatic operating system re-installations. The installer is capable of deploying either Ubuntu or Debian with predefined RAID configurations and partitioning schemes.


Since we're still in the beta phase, not all servers are available for automatic re-installation and, occasionally, the installation might fail. In such case, please reach out to our support team. Any feedback is highly appreciated!

How to re-install?

To re-install your server using the new feature, navigate to the Servers section of the client panel and click the Details button. Next, click the Manage server button and select Automatic reinstall. A guide will take you through the rest of the process.


We've also prepared a guide on how to manually re-install Ubuntu via IPMI interface, which can be found in the Guides section.

Custom traffic overview





An improved traffic overview to help you better monitor and evaluate your bandwidth usage.

Aggregate selected servers

Besides displaying your overall traffic and traffic on individual servers, you can now create your own customizable graphs by selecting the servers you wish to show. This enables you – for instance – to display aggregated traffic by data center or region.

Thanks to the new update, you’ll be able to better anticipate your future bandwidth requirements.

Improved payment management





We’re bringing new updates to our Client Panel to help you better manage your billing and keep track of your payment methods.

Faster checkouts

Once you use a card to pay for our services, we’ll save it for faster and more convenient future checkouts. And of course, saving your card does not grant us access to its credentials. You can always remove all saved cards by navigating to Your account → Billing.

Automatic subscription renewals

When paying by your card, you can always set it as the default payment method for automatic renewals of each of your subscriptions. If you sign up for automatic renewals, each subscription will renew 5 days before its due date. Rest assured there will be no other automatic charges.

If you wish to change the card used for auto-renewals, or if you wish to cancel auto-renewals altogether, navigate to Your account → Billing and click the corresponding option.


From September 14th onwards, European banks will require certain card payments to meet SCA requirements. In practice, this means that you may sometimes be asked to complete additional verification steps for your payment to come through.

Notification emails & Authorized contacts





To address the feedback we’ve received, we’re rolling out two new updates to help you better manage notification emails and authorized email contacts.

Notification emails

Our Client Panel now enables you to create technical, administrative, and abuse contacts to receive notification emails. This way, you have the option to automatically CC responsible staff within your organization.

  • Your technical contact gets notified of all maintenances and incidents.
  • Your administrative contact receives a copy of all billing-related emails.
  • Your abuse contact receives all emails related to copyright infringement.

All notifications except for copyright infringement claims will continue to be sent to your primary email address.

Authorised contacts

By default, we only accept support and sales requests from your primary email address. After our last Client Panel update, you now have the option to authorize additional contacts.