We have improved the Power management buttons in the Manage server section of the client panel.
Previously, the Reboot and Power off buttons did not accurately represent the corresponding IPMI actions. The Reboot button now has two options: Cycle and Reset. The Power off button is also a dropdown with two options: Soft-shutdown and Hard power-off.
It is now easier to perform a graceful shutdown of the server's operating system.
You can now add reverse DNS records directly from the client panel. This feature provides an additional layer of control over your DNS configuration and makes it easier for you to manage your domain's PTR records. You can find the feature at the general pane of the Manage Server section.
This setting prevents Shield from disrupting established TCP connections when filtration mode is engaged after detecting a DDoS attack. The filter will intercept only new connections (forced to retry the TCP SYN handshake), but ACK packets and packets belonging to the established TCP connections will go through. It is helpful for applications sensitive to connection resets, such as SSH or online games.
The setting is available for servers with Full Shield and is disabled by default.
Integrating your DataPacket deployments with existing software environments is now possible through a public GraphQL API.
To broaden the opportunities for effective server management, the DataPacket API allows you to:
We'll continue to add new features to cover as many use cases as possible. Any feedback, including requests for new functionality, will be much appreciated.
For more information on what is possible with our API and how to get started, please refer to our API documentation.
To tweak our default DDoS filtering mechanism, you can now create, adjust, and apply various Shield thresholds to individual servers or entire server groups.
The thresholds can be set conveniently through the client panel for both volumetric (UDP, ICMP, etc.) and L4 protocol-based (TCP SYN/ACK) attacks.
If necessary, it's easy to restore the default values. Each change takes effect in approximately 10 seconds.
To modify the default thresholds, navigate to Shield → Thresholds. If unsure about the settings, you can upgrade to our highest Shield tier, which adds priority support from our security engineers. We would be grateful for any feedback on the feature (contact support).
Full protection against both volume- and L4 protocol-based attacks is now available in Toronto. Earlier in 2022, the service also became available in Ashburn and Denver. As of now, 23 locations are completely protected with 14 to go.
To help you keep track of each scheduled maintenance and stay informed during service outages, we rolled out new features to our Event Log.
Our client panel now features a chat widget – the one you know from our website. This allows you to talk to our 24/7 support directly from your DataPacket account. This way, communication is more effective, especially during emergencies where every second matters. You'll always find it in the bottom right corner of your screen.
Each server detail page now shows a concise overview of IPv4 and IPv6 addresses assigned to that particular server. The primary IP address is always clearly marked in bold, followed by an expandable and copyable list of additional IPs.
A more detailed overview is available in the Network settings section of each Manage server page. Here you can find all assigned addresses grouped by subnet (where possible) along with netmask, gateway, network, and broadcast information for each individual subnet.
DataPacket balance allows you to top up your account as you go. This way, you can have a single subscription and use your account balance to cover the corresponding monthly bill.
To top up your account, navigate to Your account → Billing, click the Top up button, and follow the instructions. You can check your current account balance in the Billing section, too.
Just like your credit card, DataPacket balance can be used for automatic subscription renewals.
