Notification emails & Authorized contacts

To address the feedback we’ve received, we’re rolling out two new updates to help you better manage notification emails and authorized email contacts.

Notification emails

Our Client Panel now enables you to create technical, administrative, and abuse contacts to receive notification emails. This way, you have the option to automatically CC responsible staff within your organization.

  • Your technical contact gets notified of all maintenances and incidents.
  • Your administrative contact receives a copy of all billing-related emails.
  • Your abuse contact receives all emails related to copyright infringement.

All notifications except for copyright infringement claims will continue to be sent to your primary email address.

Authorised contacts

By default, we only accept support and sales requests from your primary email address. After our last Client Panel update, you now have the option to authorize additional contacts.